1. Owners are asked to drop-off and collect their pets from our gateway/drive.

2. Only ONE family member to drop-off and collect pets PLEASE.

3. Please adhere to your drop-off and collection times (or notify me in advance should your plans change) as I will be waiting to meet you at our gateway (from a distance) at the specified drop off/collection times.​

4. Please photograph vaccination cards for rabbits and email or text these to me in advance.​

5. Please specify any special feeding/bedding requirements on the booking form or email or call me beforehand to discuss. ​

6. Please only bring pets in their carriers (plastic preferably), their dry food (preferably in a plastic container), any special hay but limit any toys, tunnels, treats, litter trays, etc. ​

7. All pet carriers and dry food bags/containers will be handled with gloves and disinfected with Anigene disinfectant upon arrival and before pets are collected. Carriers will be stored separately away from all pets once disinfected.​

8. Once pets are in situ, I’ll send a photograph to you for reassurance if you wish. ​

9. All deposits/payments to be made via BACS please either on the drop-off date or beforehand. No cash - thank you.​

10. If you’re going abroad, special arrangements will need to be made re: collecting your pet if the quarantine rules apply - please advise if you’re going abroad?

January 2022