COVID-19
DROP-OFF AND COLLECTION PROCEDURES
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Owners are asked to drop-off and collect their pets from our gateway/drive.
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Please adhere to your drop-off and collection times (or notify me in advance should your plans change) as I will be waiting to meet you at our gateway (from a distance) at the specified drop off/collection times.
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Please photograph vaccination cards for rabbits and email or text these to me in advance.
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Please specify any special feeding/bedding requirements on the booking form or email or call me beforehand to discuss.
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Please only bring pets in their carriers (plastic preferably), their dry food (preferably in a plastic container), any special hay but limit any toys, tunnels, treats, litter trays, etc.
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All pet carriers and dry food bags/containers will be handled with gloves and disinfected with Anigene disinfectant upon arrival and before pets are collected. Carriers will be stored separately away from all pets once disinfected.
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Once pets are in situ, I’ll send a photograph to you for reassurance if you wish.
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All deposits/payments to be made via BACS please either on the drop-off date or beforehand. No cash - thank you.
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If you’re going abroad, special arrangements will need to be made re: collecting your pet in view of the quarantine rules - please advise if you’re going abroad?
June 2020